COVID-19 (Coronavirus) is impacting the globe in ways we haven’t seen in recent memory. We understand that you have concerns and questions and we want to help create clear lines of communication. The well-being of our students, staff and campus communities is our top priority and we hope the below will help answer many of the questions you have. We’re constantly monitoring recommendations from the CDC and local governments, so please check back frequently.

Frequently Asked Questions

  • What safety measures are the campuses taking?

    To uphold CDC guidelines and maximize social distancing, we have developed a diligent plan to keep students, faculty and staff safe.

    The following changes and safety measures are required for everyone while on campus:

    Facemasks are required for all persons on campus
    Daily temperature checks are required before entering the campus

    Per CDC guidelines, those with a fever over 100 or above will not be permitted on premise
    The safety of our students and staff is our top priority and we will continue to take the necessary precautions to provide a safe and sanitized learning environment. Safety measures we will uphold include:

    Disinfecting all classrooms, common areas

    Encouraging anyone who does not feel well to stay home

    Providing sanitary supplies around the campus for frequent handwashing and equipment disinfection

    Posting signs to not enter the campus if you are experiencing symptoms of respiratory illness, including a fever or cough

    Please watch this important video about handwashing

    We will continue to monitor for local and statewide recommendations and directives, and keep you informed of any critical updates as they become available. We are pleased to welcome our students back to the campus and remain committed to your continued education.

    If you have any questions, please don’t hesitate to reach out to your instructor. You can also contact the director of training or student services.

    Tulsa:

    Chris Schuler, Director of Training. 918-960-5256. [email protected]

    Fran Heaston, Director of Student Outcomes. 918-587-6789. [email protected]

    Carlton Smith, Campus President. 918-587-6789. [email protected]

    Jacksonville:

    Jack Dulls, Director of Training Welding Programs. 904-651-3433. [email protected]

    Bill Goff, Lead Instructor Electrical Programs. 904-505-6777. [email protected]

    Ulric Rodney, Lead Instructor Refrigeration Programs. 929-422-2779. [email protected]

    Hamed Shibli. 904-510-7182. [email protected]

    Houston:

    Steven Chavez, Director of Training. 918-960-5256. [email protected]

    Donna Duncan, Director of Student Services. 281-975-0432. [email protected]

    Brandon Milligan, Campus President. 602-490-3460. [email protected]

  • Is the Houston campus open?

    On Wednesday, April 15, Harris County informed us that Tulsa Welding School & Technology Center is considered an essential business and permitted to hold classes for welding and for critical infrastructure. With this notice, we will reopen and resume classes on Monday, April 20.

    To uphold CDC guidelines and maximize social distancing, students can expect a modified schedule upon returning to school combining in-person lab instruction and remote coursework to minimize the amount of time spent on campus.

    The safety of our students and staff is our top priority and we will continue to take the necessary precautions to provide a safe and sanitized learning environment. Safety measures we will uphold as the campus reopens include:

    • Practicing social distancing with stations and seating areas six feet apart or greater
    • Disinfecting all classrooms, common areas
    • Requiring face coverings while on campus
    • Encouraging anyone who does not feel well to stay home
    • Providing sanitary supplies around the campus for frequent handwashing and equipment disinfection
    • Posting signs to not enter the campus if you are experiencing symptoms of respiratory illness, including a fever or cough

    We will continue to monitor for local and statewide recommendations and directives, and keep you informed of any critical updates as they become available. We are pleased to welcome our students back to the campus and remain committed to your continued education.

    If you have any questions, please don’t hesitate to reach out to your instructor. You can also contact the director of training or student services.

    Steven Chavez, Director of Training (Welding)
    [email protected]
    832-412-0022

    O’Neil Fuller, Lead Instructor of Refrigeration Technologies
    [email protected]
    678-668-5600

    Donna Duncan, Director of Student Services
    [email protected]
    281-975-0432

  • I have questions about COVID-19. Who at the campus can I contact?

    Don't hesitate to reach out to the campus presidents:

    Tulsa: Carlton Smith. [email protected] 713.306.2197

    Houston: Brandon Milligan. [email protected] 678.886.6243

    Jacksonville: Hamed Shibli. [email protected] 904.599.3195

  • What is the school's Leave of Absence Policy

    In a continuing effort to ensure the safety of all of our students, we have implemented a new Leave of Absence (LOA) policy, effective immediately. A leave of absence will be available for any individual who feels they have been affected by, have genuine concerns about contracting, or have tested positive for COVID-19. A student or parent may contact us directly to request an LOA, effective for 60 days, with no impact on their financial or school progress.

    We are committed to helping students and families get through this period safely. Our on-campus efforts still include additional disinfecting measures and adjusted schedules to limit social interaction, but we understand the continued concern at this time. Please contact our Student Services department and they will assist you. We will continue to operate with a modified schedule to foster those students who wish to complete their program on time.

  • I’m a veteran. How do the school’s decisions surrounding COVID-19 affect my VA benefits?

    We have set up a special veteran hotline to answer questions regarding VA benefits during this time. Please call 855-323-8130.

  • What is the status of COVID-19 in my state?
  • How can I find updates from TWS regarding the current COVID-19 situation?

    TWS is working diligently to provide regular updates. For the most current information, please visit here. For more significant updates we also will email and text students.

  • What action has TWS taken to lower the risk of COVID-19 community spread?

    TWS works to maintain a clean and safe environment. To help prevent community spread, we have implemented cleaning procedures with the use of stronger disinfectant products on high-touch surfaces, made hand sanitizers readily available, and continue to educate campus teams on best practices recommended by the CDC.

  • Is the campus open for tours?

    We recommend calling to set an appointment with one of our Admissions Representatives. They can guide you through a virtual tour of the campus and discuss the number of programs available.

  • What happens if I can't afford to pay my in-school payments right now?

    All of us at TWS want the focus to be on the health and safety of you and your loved ones during this unprecedented time. We know this situation has brought uncertainty and you may have already had to make tough financial decisions.

    To help alleviate some of the stress during this time, TWS is immediately delaying all in-school student payments for 60 days if you have a due date of April or sooner. Not late fees will be incurred.

    Rest assured, we will continue to monitor the situation and help you complete your education.

  • How will I know when the school is opening the campus for classes?

    We will attempt to contact you directly via phone and e-mail when the campus is resuming classes, but you can also follow our COVID-19 updates for the most current information.

  • What do I do if I'm enrolled but my class has not started yet?

    We will attempt to contact you directly via phone and e-mail when the campus is resuming classes or you can reach out to your Admissions Representative. You can also follow our COVID-19 updates for the most current information.

  • Will graduation ceremonies still happen?

    We plan on re-scheduling graduation ceremonies for a later date. Check our website regularly for updates or contact Student Services at your campus for details.

  • If the campus is closed when I am scheduled to start my program, what will my new start date be?

    While we are making every effort to continue classes with reduced exposure to staff and students, we are subject to National and State directives regarding closure. In the event we must close, we will provide regular communications with important information as received from the state or federal government. Once the mandate is lifted, we will welcome all students back to the campus to complete necessary lab trainings and continue their classroom instruction according to their program structure.

    If you are a current or enrolled student, we will contact you directly via phone and e-mail when the campus is resuming classes or you can contact your Admissions Representative. You can also follow our COVID-19 updates for the most current information.

  • Will I be able to complete any coursework remotely?

    We remain committed to your continued education so we’ve introduced a temporary transition to instructor-led remote training. Once we are able to return to campus, students will be able to complete necessary lab trainings and continue their classroom instruction according to their program structure.

  • What is COVID-19

    Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. (CDC, NCOV Factsheet)

  • How does COVID-19 Spread

    The virus is thought to spread mainly from person-to-person - between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

    People are thought to be most contagious when they are most symptomatic (the sickest). Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads. (CDC, Coronoavirus 2019 FAQ)

  • How to help prevent the spread of infectious diseases

    Although the immediate risk of COVID-19 is believed to be low at this time, CCHHS recommends that everyone take actions to help prevent the spread of all respiratory viruses including the flu and COVID-19.

    Stay home when you are sick
    Get a seasonal flu shot
    Wash hands frequently
    Avoid touching eyes, nose or mouth
    Avoid contact with people who are sick
    Cover your mouth when coughing or sneezing
    Clean and disinfect frequently touched objects and surfaces

  • COVID-19 Symptoms

    As of March 6, 2020, the CDC states that symptoms may appear 2-14 days after exposure.

    • Fever
    • Cough
    • Shortness of Breath/difficulty breathing
  • What if I develop flu-like symptoms?

    Flu symptoms include fever, cough and difficulty breathing. If you develop symptoms consistent with the flu or are concerned that you may have been exposed to COVID-19:

    • Students: Stay home and avoid attending classes or other public venues. Notify your faculty about your absence (just as you normally would do for a common cold or flu) and request what options there are for you to complete course work and/or turn in assignments remotely.
    • Faculty and Staff: Stay home and avoid campus or other public venues. Please contact your immediate supervisor to make appropriate arrangements that may include, but are not limited to, working from home and/or identifying a substitute to cover classroom needs, etc.